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Apple’s Cook apologizes for Maps flaws, recommends rivals

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SAN FRANCISCO (Reuters) – Apple Inc Chief Executive Tim Cook apologized Friday to customers frustrated with glaring errors in its new Maps service, and, in an unusual move for the consumer giant, directed them to rival services instead, such as Google Inc’s Maps. The rare apology follows Apple’s launch of its own mapping service earlier this month, when it began selling the iPhone 5 and rolled out iOS 6, the highly anticipated update to its mobile software platform. . . .

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